American Society of Employers

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Active Listening is Key to Good Management

8 November 2022

Active Listening is Key to Good Management

Author: Anthony Kaylin

There have been a number of studies showing that employees value and trust their direct supervisor’s messaging more than the 2nd line or even the CEO.  The direct supervisor is a constant in their lives and likely to experience what they experience when they hear upper-level leaders talk. In engagement studies, communication and trust are generally the lowest rated items.

Managers Are Spending 4 Hours a Week Dealing with Conflict

25 October 2022

Managers Are Spending 4 Hours a Week Dealing with Conflict

Author: Heather Nezich

A new report by Meyers-Briggs, Conflict at Work, reveals that managers spend an average of four hours each week dealing with employee conflict. The research investigates how people in the workplace see conflict today and what we can do to manage it better.

Dealing with Naysayers

18 October 2022

Dealing with Naysayers

Author: Anthony Kaylin

Who wants to deal with employees always opposing or dismissing the actions of an employer?  No one wants to consistently hear negative feedback.  No one wants to hear “I told you so” either.  Yet naysayers play an important role in the organization, and if harnessed properly can add value to leadership messaging and actions.

Political Views Are Causing Office Toxicity

18 October 2022

Political Views Are Causing Office Toxicity

Author: Heather Nezich

According to a new survey by SHRM, one in five U.S. workers (20%) have experienced poor treatment in the workplace by coworkers or peers due to their political views. What happened to keeping political views private in the workplace? The 2020 election along with the pandemic has thrown civility out the window.

Are We Becoming Ruder in the Workplace?

27 September 2022

Are We Becoming Ruder in the Workplace?

Author: Anthony Kaylin

…or just more sensitive?  The election of 2016 opened the doors for filters to be filed away leading many employers to re-establish their work speech policies.  However, with the pandemic and work from home, it appears that rudeness is again creeping into the workplace.  

Fun in the Office is the Future of Work

16 August 2022

Fun in the Office is the Future of Work

Author: Heather Nezich

Having fun at work is proven to increase engagement and results in healthier and happier employees. It’s where most of us spend a majority of our day, so why not make it fun!

We’re Back in the Office – What is Acceptable and What is Not

17 May 2022

We’re Back in the Office – What is Acceptable and What is Not

Author: Anthony Kaylin

After working from home so long, it appears that many have forgotten office etiquette.  For example, the heating of fish in the microwave, eating tuna fish at the desk, or not showering before coming to the office.  For people with olfactory sensory issues, returning to the office could be a nightmare.  Then there are those who forget their decibel levels. They can be heard everywhere.

Bring Your Child to Work Day is April 28th

5 April 2022

Bring Your Child to Work Day is April 28th

Author: Linda Olejniczak

What started in 1992 as Take Our Daughters to Work Day by the Ms. Foundation for Woman is now called Bring Your Child to Work Day. This day will be celebrated on April 28, 2022, a national day that gives children in the United States a glimpse into the working world.

How to Be More Likeable

15 March 2022

How to Be More Likeable

Author: Susan Chance

Whether or not we admit it, we all want to be liked on some level, and our style of communication can help or hinder achieving the likability we crave. Brother and sister duo, Kathy and Ross Petras, who teamed up to write what they call “word-oriented books,” have put together the following tips containing common mistakes that the most likeable people avoid:

Recognizing and Addressing Narcissism in the Workplace

22 February 2022

Recognizing and Addressing Narcissism in the Workplace

Author: Susan Chance

At some time in our careers, most of us will run into at least one narcissist in the workplace, and we can cross paths with such people in our personal lives as well. It’s important to be able to recognize narcissists in the workplace and know how to address them.

What’s the Number One Reason Employees Quit? A Toxic Work Environment.

18 January 2022

What’s the Number One Reason Employees Quit? A Toxic Work Environment.

Author: Heather Nezich

According to new research released in MIT Sloan Management Review, toxic culture is the top predictor for employee attrition during the Great Resignation. This holds true across industries – both blue-collar and white-collar – for the period between April and September 2021.
Gratitude in the Workplace

23 November 2021

Gratitude in the Workplace

Author: Linda Olejniczak

There is always something to be grateful for.  Whether this time of year has you pondering gratitude or pumpkin pie, there is only one that is beneficial to your overall health and organization year-round.  Sorry, it is not the pie.

Half of U.S. Workers Say Pandemic Triggered Change in Personal Priorities

16 November 2021

Half of U.S. Workers Say Pandemic Triggered Change in Personal Priorities

Author: Heather Nezich

More than half of the U.S. workforce is burnt out, with younger workers feeling the most strain, at 62%. As the workforce shortage continues and quit rates reach historic levels, more than one-third of the workforce plans to leave their job in the next 12 months. More than half of workers polled (51%) say the pandemic has triggered a re-evaluation of their personal priorities.  Is this what has led to the great resignation?
Do You Have a Gaslighting Manager?

9 November 2021

Do You Have a Gaslighting Manager?

Author: Anthony Kaylin

Have you ever had a manager that promotes your work, tells you all the right things, and generally is positive to your face, but then you find out the manager badmouths you to others, takes credit for your ideas, and essentially freezes you out from key meetings and conversations?  That is a gaslighting manager.  Gaslighting is a form of psychological abuse where a person will say and do things and later deny they ever happened. They will undermine you, manipulate you, and later...
Employee Resilience is Dependent Upon Employer Support

6 October 2021

Employee Resilience is Dependent Upon Employer Support

Author: Heather Nezich

As the pandemic continues to unfold, the ability of employers to have a positive impact on employee health and resiliency cannot be understated according to a recent Mercer Survey, Health on Demand.

How to Have a Successful Open Enrollment – Communicate!

28 September 2021

How to Have a Successful Open Enrollment – Communicate!

Author: Linda Olejniczak

Typically, HR coordinates open enrollment communications for most organizations, but the communications department should play a vital role. If your employees don’t understand their options, it doesn’t matter how competitive the benefit packages are.  With remote workers and plenty of distractions in your employees’ daily lives, most employees are confused.  According to a recent Voya survey, 66% of workers want a better explanation of their benefits. ...
Think Harassment Isn’t Happening at Your Organization?  Maybe it Just Isn’t Being Reported.

21 September 2021

Think Harassment Isn’t Happening at Your Organization? Maybe it Just Isn’t Being Reported.

Author: Heather Nezich

From sexual harassment to discrimination to power abuse, harassment affects more than just a handful of employees. Harassment deteriorates culture and morale and can lead to psychological discomfort, leaving a job, or lawsuits. Why is this happening? And how can organizations work to prevent harassment before it begins, or hear about issues when they arise?
The Future of Work – Employer/Employee Compromise Will be Key

14 September 2021

The Future of Work – Employer/Employee Compromise Will be Key

Author: Heather Nezich

A new report from Arizent, The Future of Work: Employers, Employees, and the Long Road to Compromise, reveals that employers and employees don’t agree on what the new normal looks like.  To move forward, each side will have to compromise.

The Great Divide – Six Gaps Between Leader and Employee Sentiment on Employee Experience

10 August 2021

The Great Divide – Six Gaps Between Leader and Employee Sentiment on Employee Experience

Author: Heather Nezich

The 2021 Gartner Hybrid Work Employee Survey of 4,000 employees in January 2021 revealed six perception gaps that employers must resolve in order to improve the employee experience and therefore engagement. As employers implement their future of work strategies, including decisions around hybrid work, employers must take a close look at these perception gaps between employees and leadership.

Transitioning From Remote to Office Work

3 August 2021

Transitioning From Remote to Office Work

Author: Linda Olejniczak

As employees transition back to the office, they will experience a “re-entry” phase, during which both employees and employers will need to adjust and adapt. This “re-entry” phase is also known as reverse culture shock, a term originally used to describe the impact of returning home from a long period abroad.

Workplace Reopening FAQs – Employee Conflict Around COVID

3 August 2021

Workplace Reopening FAQs – Employee Conflict Around COVID

Author: Heather Nezich

As the COVID-19 pandemic enters a new phase and employees return to the workplace, some employers may need to face controversial issues regarding vaccinated and unvaccinated employees. Below are some considerations, provided by Ogletree Deakins, for employers as they take steps to prevent or resolve workplace disagreements regarding vaccines and other workplace safety measures to help employees focus on work.

Re-entering Society and the Workplace – Lessons from NASA

8 June 2021

Re-entering Society and the Workplace – Lessons from NASA

Author: Heather Nezich

We’ve all lived like astronauts for the past year and a half – we’ve been physically isolated from family and friends, our home was also our workplace, and we were surrounded by an unsafe environment (COVID-19). Astronauts train for this, we have not.

How to Create Return to Work Excitement

8 June 2021

How to Create Return to Work Excitement

Author: Linda Olejniczak

A successful return to work plan is based on trust, mutual understanding, and of course, providing an environment that appeals to your workforce. How do you create excitement around returning to work when a majority of your staff may want to remain remote?

Employee Communication – Why It’s Important and How to Succeed at It

1 June 2021

Employee Communication – Why It’s Important and How to Succeed at It

Author: Heather Nezich

There is a huge gap between the importance and the effectiveness of employee communication in today's workplace. According to a new report, The State of Employee Communications 2021 by the HR Research Institute, 88% of HR professionals say employee communication is extremely or very important to success in their organizations.  However, only 30% indicate employee communication is highly or very highly effective.

Uncertainty Breeds Anxiety

30 March 2021

Uncertainty Breeds Anxiety

Author: Linda Olejniczak

Think of one word to define the last year…uncertainty.  We all know what uncertainty brings on…anxiety.  Each week we do not know what will come next, and that is taking a toll on our workforce’s mental health. 

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