American Society of Employers
15 Critical Traits of Top Performers

11 June 2024

15 Critical Traits of Top Performers

Author: Linda Olejniczak

In every organization, top performers stand out not just for their skills but for their attitude and approach to work. These individuals possess certain traits that set them apart and drive the success of their teams and companies. Here are 15 critical traits of top performers:

Five Lessons Professional Sports Can Teach HR

19 March 2024

Five Lessons Professional Sports Can Teach HR

Author: Dana Weidinger

Whether you're an avid sports fan or someone indifferent to the world of athletics, there's an undeniable power in witnessing a group of individuals collaborate toward a shared objective. Each team member, whether in the spotlight or on the sidelines, plays a crucial role, propelling each other towards their collective vision of success.

Trends in Performance Management and Pay Programs

20 December 2022

Trends in Performance Management and Pay Programs

Author: Heather Nezich

U.S. employers are reshaping their performance management efforts and pay-for-performance programs to give them a much-needed boost, according to a new survey by WTW. The survey found just one in four employers (26%) reported being effective at both managing and paying for performance. The current way of doing things is broken.

Ford Responds to Quiet Quitting in a Big Way

1 November 2022

Ford Responds to Quiet Quitting in a Big Way

Author: Heather Nezich

As set forth in an internal email and first reported by the Wall Street Journal, Ford has implemented a new response to underperforming employees – what many call, quiet quitters.  They can either choose to leave with a severance or be placed on a performance enhancement plan (PEP).

10 December 2019

Survey Finds Toxic Workplace Behavior Continues to be Ignored

Author: Heather Nezich

The number one response to coping with toxic employees is to ignore them, with 44% of respondents noting this is their preferred approach, according to new research conducted by Fierce Conversations on toxic workplace culture. Addressing behavior with management comes in second, with confronting them the third-most preferred option.

27 August 2019

Documenting Performance Issues Will Establish Defenses Against Wrongful Employment Actions

Author: Michael Burns

Human Resources 101 dictates “document, document, document.” The following illustrates one more example of an employer’s successful discrimination defense against a very tricky termination that was initiated right in the middle of an employee’s “protected” FMLA leave.

2 July 2019

Employee Recognition Programs Slip in Key Area, Study Suggests

Author: Kevin Marrs

According to the recently released 2019 Trends in Employee Recognition Survey, conducted by WorldatWork with underwriting support from Maritz Motivation, the number of companies who say they have no employee recognition policy, strategy, or philosophy increased to 19% in 2019 compared to 12% in 2015.

25 June 2019

A Simple “Thank You” Goes a Long Way

Author: Heather Nezich

A recent survey by Deloitte shows that 85% of professionals prefer a simple "thank you" as recognition for their day-to-day accomplishments.  While we likely all agree that recognizing others for their work is a positive thing, people differ in "how" they want to be recognized, "for what" and "by whom."

18 June 2019

Employee Accountability is Key to Success

Author: Heather Nezich

Holding both leaders and employees accountable is one of the biggest challenges in the workplace.  In fact, in a recent CEO Benchmarking Report by The Predictive Index, 18% of CEOs surveyed said “holding people accountable” was their biggest weakness.

30 April 2019

How to Show Employees That They are Valued

Author: Heather Nezich

What is the definition of value? According to Merriam-Webster it is “The monetary worth of something; a fair return or equivalent in goods, services, or money for something exchanged; relative worth, utility, or importance.”  Are you showing your employees that they are valued?

16 April 2019

Trial-by-Jury at Work? Amazon’s New Performance Improvement Process

Author: Kristen Cifolelli

Amazon’s culture has certainly made headlines over the years at a minimum as being demanding and at the extreme described as being downright brutal.   In 2015 the New York Times wrote an article about employee life at Amazon and one former human resource director described a facet of the culture as “purposeful Darwinism.”  This is where employees either quit due to the inability to keep up with the demands of the job or there are routine...

26 February 2019

Another Court Decision Affirms Importance of Documentation and Record Keeping

Author: Michael Burns

One of the most basic supervisory/human resource responsibilities should be documentation of performance and disciplinary actions; however, it is often the most neglected. Notes and write-ups as well as formal performance reviews need to be consistently conducted and maintained on record by the employer.

22 January 2019

Best Practices of Written Warnings and Performance Documentation

Author: Kristen Cifolelli

Creating a solid documentation trail is critical for employers when working with an employee on performance issues.  Documentation creates a written history of the happenings and discussions that occur around specific events.  In a legal proceeding, having documentation about the employee’s past performance is key to obtaining an outcome favorable to the employer.

8 January 2019

Mistakes Managers Make That Can Trigger Lawsuits

Author: Heather Nezich

Employer law suits have increased over the years.  And whether legitimate or not, they cost employers time and money.  Many of these lawsuits are not triggered by blatant abuse of employment laws, but rather simple managerial mistakes.

16 October 2018

Why So Many Managers Have Poor Listener Syndrome

Author: Heather Nezich

The same qualities that describe a good listener, describe a good leader: respect, concern, an openness to new ideas, empathy, compassion, curiosity, trust, loyalty, and receptivity.  However, one of the lowest rated behaviors in 360-feedback surveys for managers is listening.



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