Rapid advancement in AI has organizations either ignoring the technology or rushing to implement it for a competitive advantage. However, implementing AI without proper guidelines regulating its use and adoption exposes organizations to risks that negatively impact organizational outcomes. Avoid adverse organizational outcomes by collaborating with organizational leaders to develop responsible AI guiding principles. 

Everyone is talking about AI! Artificial intelligence is changing our landscape on every level. In the training world, facilitators are starting to rely on its benefits. Here is your cautionary warning and some things to look out for when using AI for training:

On March 13, 2024, the European Parliament approved the EU Artificial Intelligence Act (the “AI Act”), which will be the world’s first comprehensive set of rules for artificial intelligence. “The AI Act has nudged the future of AI in a human-centric direction, in a direction where humans are in control of the technology and where it — the technology — helps us leverage new discoveries, economic growth, societal progress and unlock human potential,"...

Last July, New York City (NYC) implemented its artificial intelligence reporting Law 144 for New York City Employers.  Specifically, the law requires employers to audit and notify candidates about the use of automated employment decision tools. 

Approximately one year following the widespread introduction of ChatGPT, the realm of generative AI (GenAI) has generated a mix of enthusiasm and apprehension among employees and their respective organizations.

Although Artificial Intelligence (AI) has been around in one form or another for the past 30 years, with the advent of the web and ability to electronically link large datasets, AI is coming on its own.  The AI transformation from work to daily life is coming on strong and fast, but not fast enough to immediately eliminate a number of jobs.

iTutorGroup Inc. will pay $365,000 to a group of approximately 200 rejected job seekers age 40 and over, according to a consent decree filed in the U.S. District Court for the Eastern District of New York. The 2022 lawsuit against iTutorGroup Inc was the first by the U.S. Equal Employment Opportunity Commission (EEOC) involving a company's use of AI to make employment decisions.

Employer-sponsored mental health benefits are no longer a nice-to-have — they are a necessity. In a recent playbook published by HR Drive, an estimated 90% of organizations have invested in wellness tools such as meditation apps and employee assistance programs (EAP). But these well-being initiatives are not having the impact they should — the number of employees that are still silently struggling is staggering. Rather than seeking support, they take vacation, use sick leave...

A new study from TalentLMS shows that nearly two-thirds of HR managers feel AI is changing the skills needed in today's workplace.  As the influence of artificial intelligence (AI) and automation continues to grow in the workplace, a recent survey of HR managers conducted by TalentLMS sheds light on the required skills and the challenges faced by companies, while navigating the AI era.

Artificial intelligence (AI) is coming at a fast and furious pace.  Employers have to strategize the impact of AI on its operations.  A study from researchers at Stanford University and MIT indicate that AI platforms such as ChatGPT could make workers more productive faster, meaning that certain skills, such as customer service positions, could be up and running in a shorter time than in the past.

ChatGPT and other AI tools are being used by employees to perform their jobs.  In one survey, it was found that around 43% of employees use AI such as ChatGPT at work, mostly without telling their boss.  The problem isn’t just the use of these tools, but the fact employees are providing potentially confidential information to the tools to create solutions. Once the confidential information is in the AI tool, which is a generative AI tool, continuously learning, it is...

On May 18, 2023, the Equal Employment Opportunity Commission (EEOC) released Technical Assistance on the use of advanced technologies in the workplace titled Select Issues: Assessing Adverse Impact in Software, Algorithms, and Artificial Intelligence Used in Employment Selection Procedures Under Title VII of the Civil Rights Act of 1964 (“TA”).    

ChatGPT, and now GPT 4, and other similar artificial intelligence tools (AI) are proliferating through the marketplace.  Unlike other disruptive technologies that would create new jobs to support it, AI may have the opposite effect.  A study by Goldman Sachs reported that 300 million jobs may be lost due to AI.  It may also be a wage suppressant.

New York City is deferring enforcement of its first-in-the-nation regulation of the use of AI-driven hiring tools (Local Law 144 of 2021), which was initially slated to go into effect on January 1, 2023. The law is actually in effect currently, but enforcement has been deferred to July 5, 2023.  The delay in enforcement was announced by the city’s Department of Consumer and Worker Protection in an update as part of the publication of a final rule implementing Local Law 144. ...

There is a lot of talk about artificial intelligence (AI) these days. Some AI programs are becoming so sophisticated that it can be difficult to tell if the person talking to you on screen is real or an AI created person.

Artificial intelligence (AI) has revolutionized the way Human Resources (HR) operates. As the HR landscape becomes more complex, HR practitioners need powerful tools to manage and support employees effectively. AI can offer HR practitioners an efficient and effective way to automate and streamline various HR processes. By leveraging AI, HR practitioners can reduce the time and resources required to manage HR processes while improving the employee experience.

There has been a lot of discussion recently around ChatGPT and how it affects HR and the workplace.  So, as an experiment I tried it.  I asked ChatGPT to write me 500 words on the effect of ChatGPT on HR.  This is the unedited response it generated:

Have you seen the commercial of the car that uses Artificial Intelligence (AI) that keeps running over a 3-4-foot crash dummy sitting in the middle of the street? That AI system is in production and on cars right now and it shows how far AI needs to go to drive your car safely.

Artificial Intelligence or AI is becoming more common in a variety of HR practices, especially on the recruitment side of HR.  At the same time, it is being bandied about by a variety of government organizations as being a hinderance to applicants and employees. 

Artificial Intelligence (AI) is being used more often and for a variety of purposes. Michigan State University received a $1.7 million grant to use AI in finding new drugs for treating diseases. Cyber security uses AI in various forms such as facial recognition to “verify a person’s real-world identity.” These seem to be good uses for AI.

The Biden administration is taking a hard look at the discriminatory aspects of artificial intelligence or AI.   In the past few years, AI bias has been in the news.  For example, Amazon dropped an AI recruitment program because it found that it was biased towards white males.  Other cases reported bias against African Americans in healthcare algorithms.  Facial recognition software has an underwhelming library of faces and has been identified as a leading cause of...

Artificial Intelligence (AI) is one of the newest trends in HR and talent acquisition.  According to a recent CareerBuilder survey, more than 1 in 10 HR managers (13%) are seeing AI become a regular part of HR.  55% say they expect it to play a large role within the next five years.

The verdict is not in yet.  Experts have always argued that technology improvements have always created new jobs while eliminating old ones, displacing but not replacing workers.  For example, the auto industry was a leader in robotics in the assembly of cars.  The type of jobs changed and workers (with union collaboration) had to be retrained for a new manufacturing future.  But the changes in technology are different today.  From fast food ordering to delivery...