27

Aug

2019

Documenting Performance Issues Will Establish Defenses Against Wrongful Employment Actions

Author: Michael Burns

Human Resources 101 dictates “document, document, document.” The following illustrates one more example of an employer’s successful discrimination defense against a very tricky termination that was initiated right in the middle of an employee’s “protected” FMLA leave.

2

Jul

2019

Employee Recognition Programs Slip in Key Area, Study Suggests

Author: Kevin Marrs

According to the recently released 2019 Trends in Employee Recognition Survey, conducted by WorldatWork with underwriting support from Maritz Motivation, the number of companies who say they have no employee recognition policy, strategy, or philosophy increased to 19% in 2019 compared to 12% in 2015.

25

Jun

2019

A Simple “Thank You” Goes a Long Way

Author: Heather Nezich

A recent survey by Deloitte shows that 85% of professionals prefer a simple "thank you" as recognition for their day-to-day accomplishments.  While we likely all agree that recognizing others for their work is a positive thing, people differ in "how" they want to be recognized, "for what" and "by whom."

18

Jun

2019

Employee Accountability is Key to Success

Author: Heather Nezich

Holding both leaders and employees accountable is one of the biggest challenges in the workplace.  In fact, in a recent CEO Benchmarking Report by The Predictive Index, 18% of CEOs surveyed said “holding people accountable” was their biggest weakness.

30

Apr

2019

How to Show Employees That They are Valued

Author: Heather Nezich

What is the definition of value? According to Merriam-Webster it is “The monetary worth of something; a fair return or equivalent in goods, services, or money for something exchanged; relative worth, utility, or importance.”  Are you showing your employees that they are valued?

16

Apr

2019

Trial-by-Jury at Work? Amazon’s New Performance Improvement Process

Author: Kristen Cifolelli

Amazon’s culture has certainly made headlines over the years at a minimum as being demanding and at the extreme described as being downright brutal.   In 2015 the New York Times wrote an article about employee life at Amazon and one former human resource director described a facet of the culture as “purposeful Darwinism.”  This is where employees either quit due to the inability to keep up with the demands of the job or there are routine “cullings”...

26

Feb

2019

Another Court Decision Affirms Importance of Documentation and Record Keeping

Author: Michael Burns

One of the most basic supervisory/human resource responsibilities should be documentation of performance and disciplinary actions; however, it is often the most neglected. Notes and write-ups as well as formal performance reviews need to be consistently conducted and maintained on record by the employer.

22

Jan

2019

Best Practices of Written Warnings and Performance Documentation

Author: Kristen Cifolelli

Creating a solid documentation trail is critical for employers when working with an employee on performance issues.  Documentation creates a written history of the happenings and discussions that occur around specific events.  In a legal proceeding, having documentation about the employee’s past performance is key to obtaining an outcome favorable to the employer.

8

Jan

2019

Mistakes Managers Make That Can Trigger Lawsuits

Author: Heather Nezich

Employer law suits have increased over the years.  And whether legitimate or not, they cost employers time and money.  Many of these lawsuits are not triggered by blatant abuse of employment laws, but rather simple managerial mistakes.

16

Oct

2018

Why So Many Managers Have Poor Listener Syndrome

Author: Heather Nezich

The same qualities that describe a good listener, describe a good leader: respect, concern, an openness to new ideas, empathy, compassion, curiosity, trust, loyalty, and receptivity.  However, one of the lowest rated behaviors in 360-feedback surveys for managers is listening.

31

Jul

2018

Engaged Employees, Even Millennials, Are Less Likely to Leave

Author: Heather Nezich

Employees today are more likely to job hop than ever before.  Millennials in particular have earned, whether legitimate or not, a reputation for job hopping.  But the latest research shows that if employees, even Millennials, are engaged and have learning opportunities in the workplace, they are less likely to leave.

23

Jan

2018

Bored Employees are Jumping Ship

Author: Heather Nezich

According to a new survey by Korn Ferry of nearly 5,000 professionals, being bored and lacking challenge is the number one reason employees will seek a new job in 2018.

9

Jan

2018

How to Conduct Effective Performance Reviews

Author: Heather Nezich

A recent report by Fast Company shows that 74% of younger workers leave a performance review unsure about what their managers actually think of them.  And in a 2017 report by TINYpulse, they found that 79% of employees don’t think their organization’s review process is effective.  With the new year upon us, this is the time most organizations do some kind of performance reviews and evaluations, or at least compile reviews from throughout the year and give a year-end...

29

Aug

2017

Performance Management and Proper Documentation - HR’s Golden Rules

Author: Anthony Kaylin

One of the biggest disciplinary issues HR encounters is a lack of performance or discipline documentation on an employee that a manager wants to terminate.  It is very difficult for HR to proceed with a termination request when the employee has only stellar performance reviews in her file.

25

Apr

2017

Do’s and Don’ts of Employee Appreciation

Author: Heather Nezich

Employee appreciation is a key element to achieving high levels of employee engagement and retention.  Employees that feel appreciated have increased productivity and tend to feel better about their work.  But if approached the wrong way, it could backfire.

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