16

Apr

2019

Trial-by-Jury at Work? Amazon’s New Performance Improvement Process

Author: Kristen Cifolelli

Amazon’s culture has certainly made headlines over the years at a minimum as being demanding and at the extreme described as being downright brutal.   In 2015 the New York Times wrote an article about employee life at Amazon and one former human resource director described a facet of the culture as “purposeful Darwinism.”  This is where employees either quit due to the inability to keep up with the demands of the job or there are routine “cullings”...

26

Feb

2019

Another Court Decision Affirms Importance of Documentation and Record Keeping

Author: Michael Burns

One of the most basic supervisory/human resource responsibilities should be documentation of performance and disciplinary actions; however, it is often the most neglected. Notes and write-ups as well as formal performance reviews need to be consistently conducted and maintained on record by the employer.

22

Jan

2019

Best Practices of Written Warnings and Performance Documentation

Author: Kristen Cifolelli

Creating a solid documentation trail is critical for employers when working with an employee on performance issues.  Documentation creates a written history of the happenings and discussions that occur around specific events.  In a legal proceeding, having documentation about the employee’s past performance is key to obtaining an outcome favorable to the employer.

8

Jan

2019

Mistakes Managers Make That Can Trigger Lawsuits

Author: Heather Nezich

Employer law suits have increased over the years.  And whether legitimate or not, they cost employers time and money.  Many of these lawsuits are not triggered by blatant abuse of employment laws, but rather simple managerial mistakes.

16

Oct

2018

Why So Many Managers Have Poor Listener Syndrome

Author: Heather Nezich

The same qualities that describe a good listener, describe a good leader: respect, concern, an openness to new ideas, empathy, compassion, curiosity, trust, loyalty, and receptivity.  However, one of the lowest rated behaviors in 360-feedback surveys for managers is listening.

31

Jul

2018

Engaged Employees, Even Millennials, Are Less Likely to Leave

Author: Heather Nezich

Employees today are more likely to job hop than ever before.  Millennials in particular have earned, whether legitimate or not, a reputation for job hopping.  But the latest research shows that if employees, even Millennials, are engaged and have learning opportunities in the workplace, they are less likely to leave.

23

Jan

2018

Bored Employees are Jumping Ship

Author: Heather Nezich

According to a new survey by Korn Ferry of nearly 5,000 professionals, being bored and lacking challenge is the number one reason employees will seek a new job in 2018.

9

Jan

2018

How to Conduct Effective Performance Reviews

Author: Heather Nezich

A recent report by Fast Company shows that 74% of younger workers leave a performance review unsure about what their managers actually think of them.  And in a 2017 report by TINYpulse, they found that 79% of employees don’t think their organization’s review process is effective.  With the new year upon us, this is the time most organizations do some kind of performance reviews and evaluations, or at least compile reviews from throughout the year and give a year-end...

29

Aug

2017

Performance Management and Proper Documentation - HR’s Golden Rules

Author: Anthony Kaylin

One of the biggest disciplinary issues HR encounters is a lack of performance or discipline documentation on an employee that a manager wants to terminate.  It is very difficult for HR to proceed with a termination request when the employee has only stellar performance reviews in her file.

25

Apr

2017

Do’s and Don’ts of Employee Appreciation

Author: Heather Nezich

Employee appreciation is a key element to achieving high levels of employee engagement and retention.  Employees that feel appreciated have increased productivity and tend to feel better about their work.  But if approached the wrong way, it could backfire.

21

Mar

2017

When May an Employer Inquire about an Employee’s Medical Condition?

Author: Michael Burns

When strange behavior or certain performance issues are very subtle, should an employer inquire about a medical condition? On one hand, an employer may feel constrained in asking about whether an employee is experiencing a medical problem when an employee exhibits a change in behavior or is not acting the same as usual. Is observable fatigue, irritability, or poor performance just a bad day or is it a medical condition that will raise disability issues. On the other hand, failing performance...

28

Feb

2017

How to Do Away Annual Performance Reviews and Why

Author: Heather Nezich

A recent survey revealed that 58% of executives think that their current performance management approach does not drive employee engagement or high performance.  More and more companies are doing away with annual performance reviews all together.  But how are they doing it successfully?

21

Feb

2017

Stop Putting Employees in A, B, or C Silos

Author: Heather Nezich

What good has ever come from labeling others?  Does is seem to right to label a student “stupid” or “lazy” or “average”?  If we label them that, aren’t they likely to only perform at that level?  Do we unconsciously not encourage them to do better once we’ve labeled them?  It’s the same with employees.  Labeling your employees as “A”, “B”, and “C” players can be very detrimental...

31

Jan

2017

Do Performance Reviews Lead to Improvements or Tears?

Author: Sara Sosnowski

A study completed by Adobe last month found that performance reviews are not having the affect that managers may think. After surveying 1,500 employees in the United States they found that almost 90% have regularly scheduled performance reviews. Of those employees, more than half said that the reviews have little to no impact on how they perform their job and even went so far as to say that the reviews are just a needless HR requirement.

10

Jan

2017

Are Meritocracy Systems Fair?

Author: Anthony Kaylin

It is thought that in the war for talent, having a system that rewards performance, a meritocracy, is one that highly talented individuals would gravitate to.  In other words, employees would want to work in an environment where rewarding and promoting employees is based on their merit.  However, implementing meritocracy is not that simple.  One of the major issues many organizations deal with today is how to develop and implement an appropriate performance management...
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