They’re Not Resisting Change; They’re Exhausted -...

They’re Not Resisting Change; They’re Exhausted

A troubling pattern is emerging in today’s workplace: change fatigue. It shows up as frustration, apathy, and resistance when employees are asked to absorb constant, overlapping changes. At its core, change fatigue happens when the pace or volume of transformation exceeds people’s capacity to adapt. As McKinsey & Company describes it, we are now living in “the age of perpetual organizational upheaval.”

The impact is significant. According to advisors at McLean & Company, unaddressed change fatigue erodes business performance, weakens technology adoption, and lowers employee engagement. Yet nearly 90% of HR leaders report that managers are not adequately supporting employees who struggle with ongoing change.

As organizations operate in increasingly unstable environments, change fatigue has emerged as one of the top five barriers to success. In a recent report, 44% of respondents ranked it as the most impactful obstacle – second only to low capacity. Notably, this was the first time change fatigue appeared on the list, and its sudden rise may be linked to another critical challenge: a lack of clear direction from senior leadership.

How to spot change fatigue

Change fatigue affects everyone – from front-line employees to executives – and it rarely goes unnoticed. Common warning signs include disengagement, exhaustion, absenteeism, confusion, conflict, and cynicism. Stress and anxiety increase, while performance declines, even among typically high-performing employees.

Research published in the Journal of Organizational Change Management found that change fatigue predicts higher levels of strain, burnout, and intent to leave. It also negatively affects teamwork, job satisfaction, performance, and organizational commitment.

Simply put, the human mind and body are not designed to handle nonstop transformation. Early on, employees may approach change with optimism and energy. Over time, as new initiatives continue to stack up, that effort becomes unsustainable. To cope, people emotionally disengage. Caring less becomes a survival mechanism, but it also means passion, motivation, and discretionary effort disappear.

When change fatigue turns into burnout

Change fatigue exists on a continuum, ranging from engagement at one end to burnout at the other. When organizations fail to recognize or respond to the warning signs, employees are pushed further down that spectrum.

Recent data shows that 66% of American workers will experience some form of burnout in 2025. Burnout costs businesses an estimated $322 billion annually in lost productivity, with an additional $190 billion tied to healthcare expenses. Beyond the financial toll, burnout fuels turnover, disrupts teams, damages morale, and signals deeper employee-experience problems.

Addressing burnout isn’t just compassionate, it’s strategic. Organizations that actively reduce burnout see higher productivity, lower healthcare costs, and stronger retention.

The brain’s response to change

Ironically, many change initiatives unintentionally work against human biology. The brain is wired to treat change as a potential threat until proven otherwise. When information is incomplete or unclear, employees fill in the gaps—often with worst-case scenarios. This is why rumors of layoffs or budget cuts spread so quickly. From a survival standpoint, preparing for the worst feels safer than hoping for the best.

The way forward

One effective approach is anchoring change in purpose. Rather than focusing solely on what is changing, leaders must consistently communicate why it matters. Employees need a clear line of sight between their daily work and the organization’s broader purpose.

When people react emotionally to change, they aren’t being difficult; they’re being human. Perspective shifts when information comes from trusted leaders who provide clarity, consistency, and reassurance. By reinforcing the why, explaining the how, and outlining the benefits, leaders can reduce anxiety, restore trust, and help employees move forward together.

ASE Connect

ASE members have access to McLean & Company’s blueprints, Equip Managers to Lead Through Change and Lead Through Change: Communicate and Sustain Change, as well as the Navigating Through Uncertainty Resource Center. McLean & Company can be accessed via the ASE Member Dashboard.  If you need assistance, please contact Dana Weidinger.

Webinar: An HR Guide to Navigating Change | March 18, 2026 | 9:00 a.m. – 10:00 a.m.
When change is constant, HR becomes critical. Keeping up can feel impossible. If your organization barely finishes adjusting to one shift before the next one arrives, you're not imagining it. New technologies, evolving priorities, and new ways of working are the new normal, and the expectations on HR to help people navigate it all have never been higher.

That's where McLean's Navigate Change research comes in. Built for today's pace of disruption, it helps HR teams move beyond change fatigue and take a more intentional, structured approach to guiding people through ongoing uncertainty. Rather than one-size-fits-all tactics, this step-by-step framework shows HR how to build clarity, trust, and momentum no matter what change comes next.

Bonus: Get a full tour of the Change Management Resource Center, an extensive library of research-informed tools, templates, training materials, and blueprints ready to put to work.

Register here.

 

Source: hrexecutive.com

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