Consumer Directed Healthcare Plan Providers Deliver Telehealth Services - American Society of Employers - Jason Rowe

Consumer Directed Healthcare Plan Providers Deliver Telehealth Services

health insurance cardsNearly 180 million Americans have employer-provided health insurance coverage, and 40% of them are covered by a Consumer-Directed Health Plan (CDHP), which combine a high-deductible plan with a tax advantaged health savings account (HSA).

As the COVID-19 pandemic impacted every family and community, health insurance providers called for new flexibilities that would permit these plans to cover more telehealth services – without a patient having to touch their deductible. A new study from AHIP demonstrates that the vast majority of CDHPs took advantage of the flexibilities that Congress permitted in 2020 and 2021, covering many physical and mental health care services on a pre-deductible basis.

“Throughout COVID-19, Americans embraced telehealth as a safe and convenient way to access high-quality care – and now many patients and doctors prefer telehealth for many care needs,” said Matt Eyles, AHIP President and CEO. “By making telehealth services more affordable and accessible, CDHPs are helping to improve the health and financial security of millions of hardworking American families. And with the bipartisan passage of the 2022 Consolidated Appropriations Act, Congress is extending the ability of for health insurance providers to build on this success story.”

The Internal Revenue Code limits the ability of CDHPs to cover items or services before an enrollee meets their deductible. But the enactment of the bipartisan Coronavirus Aid, Relief, and Economic Security (CARES) Act in May 2020 permitted new flexibilities for health insurance providers to find new ways to break down barriers to physical and mental health care. While this safe harbor expired at the end of 2021, Congress recently acted to provide a telehealth safe harbor from April through December 2022, allowing millions to continue to access affordable and convenient virtual care throughout that time period.

Key findings:

  • Americans with CDHPs had pre-deductible access to telehealth: The vast majority of CDHPs elected to cover telehealth services on a pre-deductible basis (83% of plans offering fully insured products, 81% of plans offering self-insured products).
  • Routine care and mental health care were most commonly covered: Nearly any type of care that could be delivered via telehealth was available. Services most commonly covered included primary care (95%), mental health care (95%), chronic care (89%), and acute/urgent care (89%).
  • Behavioral health care, as a category, was most frequently provided: An analysis of claims data shows that the most common types of services delivered via telehealth pre-deductible included primary care engagements such as evaluation and management visits, psychotherapy, speech and language therapy, medication management, and medical nutrition therapy. When looking at categories of care, behavioral health care services together were the form of care most frequently accessed via telehealth pre-deductible.
  • CDHPs covered telehealth services pre-deductible – no exceptions: Of the plans covering telehealth services pre-deductible, none of them excluded any services that could be safely delivered through telehealth.
  • Patient’s adoption of telehealth varies by region: States with the highest number of telehealth claims far outpaced the states with the lowest number of telehealth claims.

Additional information on plan deductibles for CDHP can be found in ASE’s annual healthcare insurance survey, as well as a variety of other health and welfare benefit topics such as plan type prevalence, plan deductibles, prescription drugs, and dental & vision coverage. ASE members can access the survey in their ASE Member Dashboard.

See how your healthcare program compares to other Michigan employer by participating in ASE’s 2022 Healthcare Insurance Benefits Survey – the survey will launch early next month. Want to be added to our invitation to participate list? Let us know here.


Source: ASE, AHIP

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