We often think about first impressions during a job interview, but they happen other times throughout our careers. Whether you're starting a new job, welcoming a new employee, meeting a client, or networking, first impressions influence trust and confidence in new relationships.  It can be nerve-wracking worrying about making the right first impression. In just a few moments, people begin forming opinions about our professionalism, credibility, and approachability. While those initial perceptions may evolve, they often set the tone for future interactions. Successful professionals focus on preparation and authenticity to ensure a great first impression. New employees, HR professionals, hiring managers, and leaders all play a role in creating a positive experience.

If you're the new employee on your first day, the key is to arrive early and prepared. Plan your travel route ahead of time and ensure you have any requested documents or materials. Try your best to dress appropriately for the culture. Hopefully you were informed of any dress code requirements ahead of time, but it is always a good idea to ask what to wear and what is appropriate. When starting at a new company, it is acceptable and encouraged to be curious and ask thoughtful questions. No one expects you to have all the answers, and you will be learning how to do your job, so take the required actions to learn and understand your role. As you are meeting new people at work, introduce yourself confidently, learn their names, and take notes when necessary. Listen more than you talk and aim to show enthusiasm without trying to know everything. Even if you bring years of experience to the role, take time to understand your new organization's culture, processes, and people before suggesting changes. Listening carefully and observing how the team operates helps build credibility and shows respect for your new colleagues.

If you're the HR professional or hiring manager, you are the new employee’s first impression of the organization, and this matters just as much. Make sure you have everything ready before the employee arrives, including any equipment and paperwork. Try to send a warm welcome before their first day, informing them of dress codes, parking, and building information. The employee’s first impression begins with communication before they arrive, and providing adequate details can reduce any first-day anxiety.  As you are showing the employees around, introduce them to coworkers. If they work virtually, set intentional calls or meetings so they can meet important personnel. A good first impression from an organization goes beyond the first day, and creating a structured onboarding schedule that includes check-ins throughout the first week can leave employees with a positive, supported feeling. The main goal during an employee’s onboarding for managers and HR is to make the employee feel expected, wanted, and welcome and not like an interruption, inconvenience, or added stress.

Depending on your organization, personality, career, etc., you may encounter other instances where you need to make a professional first impression. Things like networking events, client meetings, speaking or presenting at meetings, leading a training session, or conducting a video conference call can all be influenced by a strong first impression. For these interactions, focus on making eye contact, offering a genuine smile, and practicing proactive listening. If eye contact or smiling is difficult for you, try your best and just focus on being your authentic self. When meeting new people, especially in business settings, it is best to be as present as possible and avoid checking your phone. Be mindful of your body language and that it is sending the message that you want it to. At networking events, approach new conversations with curiosity rather than focusing solely on promoting yourself. Ask thoughtful questions, actively listen, and look for ways to build genuine connections instead of simply collecting business cards. If making a first impression virtually, test your technology ahead of time, minimize distractions, and ensure appropriate background and proper lighting. Doing your research on clients prior to meetings and following up promptly are ways to ensure a positive impression when growing new business.

First impressions aren't limited to major milestones. Introducing yourself to a new coworker, welcoming a colleague from another department, or meeting a new vendor are all opportunities to represent yourself and your organization positively. Regardless of the reason, the consistent takeaway is to demonstrate professionalism, kindness, and respect that helps build trust over time.

Below is a quick list of 10 ways to make a great first impression that applies to most situations:

1. Be on time, or a few minutes early
2. Learn and use people’s names
3. Dress appropriately for the environment.
4. Put your phone away.
5. Listen more than you speak.
6. Ask thoughtful questions.
7. Smile and maintain positive body language.
8. Come prepared.
9. Follow through on commitments.
10. End the interaction by thanking the other person.

First impressions may last only a few moments, but their impact can extend far beyond the first day, first meeting, or first conversation. Whether you're joining a new organization, welcoming a new team member, or representing your company to clients and colleagues, the way you show up matters. Preparation, professionalism, and genuine human connection are often the difference between a forgettable interaction and the beginning of a strong, lasting relationship. Positive first impressions don’t require perfection, just intention. Taking time to prepare, communicating thoughtfully, and making others feel valued will help create workplaces where people are respected and excited to contribute from day one.

Sources: gallup.com; hbr.org; linkedin.com; shrm.org; Centers for Creative Leadership