Giving and Receiving Feedback

Wednesday, April 10, 2019

ASE Headquarters

9:00 a.m. - 4:00 p.m.

The purpose of this training is to teach how to be constructive with feedback, as well as, learn how to accept feedback effectively.

Related Certifications:
Supervisor
HR Generalist
Customer Relations

CEUs: .60 (6 Clock Hrs)
Objectives: This course is designed to provide attendees with the skills and confidence to both give and receive feedback effectively in a range of challenging work situations. Participants will learn a constructive approach and practical tools for both giving and receiving feedback that is fair and valid without becoming emotional.  

Who should attend: All individuals

Learning Outcomes: Upon completion of this course, the learner will be able to:

  • Identify three types of feedback
  • Explain how effective feedback fits into the communication process
  • Describe the difference between reinforcing and redirecting feedback
  • Name five ways to handle feedback assertively
  • Distinguish how to disagree with feedback without becoming argumentative
  • Formulate an action plan for giving feedback 

Fees:$245 ASE members; $310 nonmembers

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American Society of Employers

Victor Park West
19575 Victor Parkway, Suite 100
Livonia, MI 48152

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Phone: (248) 353-4500
Fax: (248) 353-1224