Giving and Receiving Feedback

Wednesday, August 22, 2018

ASE Headquarters

The purpose of this training is to teach how to be constructive with feedback, as well as, learn how to accept feedback effectively.

Related Certifications:
HR Generalist
Customer Relations

CEUs: .60 (6 Clock Hrs)
Objectives: This course is designed to provide attendees with the skills and confidence to both give and receive feedback effectively in a range of challenging work situations. Participants will learn a constructive approach and practical tools for both giving and receiving feedback that is fair and valid without becoming emotional.  

Who should attend: All individuals

Learning Outcomes: Upon completion of this course, the learner will be able to:

  • Identify three types of feedback
  • Explain how effective feedback fits into the communication process
  • Describe the difference between reinforcing and redirecting feedback
  • Name five ways to handle feedback assertively
  • Distinguish how to disagree with feedback without becoming argumentative
  • Formulate an action plan for giving feedback 
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American Society of Employers

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Livonia, MI 48152

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