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Workplace Violence: Preventing/Managing Difficult Situations  


Objective: 
Workplace violence is violence or the threat of violence against workers…and it is a growing epidemic. It can occur at or outside the workplace and can range from threats and verbal abuse to physical assaults and homicide, one of the leading causes of job-related deaths. However it manifests itself, workplace violence is a growing concern for employers and employees nationwide.

Some 2 million American workers are victims of workplace violence each year. Experts agree that in 99% of these kinds of situations, warning signs existed, but were not seen or heard. The best protection employers can offer is to establish a zero-tolerance policy toward workplace violence against or by their employees. Violence costs industry millions a year. You will learn what constitutes workplace violence, the source, who is affected, prevention strategies and crisis management techniques.

Content: 
Upon completion of this course you will:

  • Identify the sources of violence
  • Identify who is affected
  • Understand the causes of violence
  • Learn violence prevention strategies
  • Recognize the Signals
  • Learn Crisis Management

Who Should Attend: 
Human Resources professionals, managers, supervisors, or anyone responsible for establishing safety policies for their organization.

This program has been approved for 6.5 recertification credit hours for PHR and SPHR recertification through the Human Resource Certification Institute (HRCI).

Type: Health and Safety

CEU: 0.65

This course qualifies for: 
HR Certification (Elective) 
Supervisor Certification (Elective)

Fee: $209 ASE members/$289 non-members/$249 SBAM & MML members

Date Start End Location Instructor  
11/11/2010 9:00 am 4:30 pm Southfield Michigan Business Consultants Register

  
 

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