Engagement, Satisfaction, Opinion, or Culture, whatever you call it, the management team that encourages and seeks two-way communication with employees is going to learn more about issues that affect their morale sooner, understand them in more depth, and act on them more wisely and with better results.

The employee survey is a good way to strengthen this critical two-way communication relationship. A well-designed and well-executed survey will: 

• Clarify broad areas of employee dissatisfaction that you can see but not pinpoint.
• Identify morale-killing issues that would otherwise slip completely under your radar.
• Identify operational issues that cause lost productivity.
• Provide base-line measures of employee satisfaction, which can be used to measure changes in satisfaction levels over time, through repeat surveys.

ASE provides a variety of survey services, from complete management of the survey process including survey design, administration, report preparation, and feedback to management and employees, to an a la carte approach, where ASE assists your in-house survey process with any combination of these services.

Key Features 

• Use of ASE’s standard database of validated survey questions, and/or customization of a questionnaire to fit your organization’s needs.
• Online or paper-and-pencil administration, or a combination of both.
• Easy-to-read quantitative reports, broken down by subpopulations as needed.
• In-depth analysis of quantitative results.
• Further refinement of results, if requested, through focus-group-style employee feedback meetings.
• Assurance to your employees of the complete confidentiality of the process.

ASE Can Give Your In-House Process Enhanced Credibility
If you have a survey process already in place, ASE can assist you in any and/or all of the steps in that process. ASE’s involvement can provide the unbiased, third-party presence that will increase the credibility of the process in the eyes of your employees, provide an outside perspective on your survey’s results, and relieve you of the administrative and/or analytical burden you have shouldered in the past.